| Management number | 220518028 | Release Date | 2026/05/03 | List Price | $6.78 | Model Number | 220518028 | ||
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Conflicts don't follow rules. This book does.Under escalation conditions, classical communication models fail – not because they are wrong, but because they were designed for different circumstances. Time pressure, impaired perception, and physiological stress responses fundamentally alter how people perceive, decide, and act.This book develops a scientifically grounded approach that takes these real conditions seriously. At its core is a model that understands communication not as an isolated instrument of control, but as a functional component of a system built on perception, decision, and action.What this book offers:Drawing on current research from neuropsychology, cognitive science, and decision theory, the author explains why perception takes priority, why automatization beats strategy, and how communication must be structured to remain functional under load. The concept of alpha and beta commands provides a structured, practice-tested tool – not rigid recipes, but a principle: short, direct, repeatable, and automatizable.Who this book is written for:The book is written for security personnel, operational staff, trainers, and social workers, as well as anyone who must remain capable of action in conflict-laden situations – professionally or privately. It combines scientific depth with practical applicability and is deliberately written for a broad audience.About the AuthorJörg Brandt has more than 30 years of experience in martial arts, competitive sport, and self-defense. His focus lies on the practical handling of conflict situations, particularly in the areas of contact management and conflict communication in training.Over the course of his work, he has engaged intensively with the mechanisms of escalation, stress responses, and human behavior under load. In doing so, he combines practical experience with well-founded insights from psychology and communication science.His approach aims to convey de-escalation not as a collection of individual techniques, but as a holistic understanding of perception, interpretation, and action. Central to this is the ability to recognize conflict dynamics at an early stage and to influence them in a targeted way. This book summarizes his many years of experience and is aimed at everyone who wants not only to manage conflicts, but to understand them and actively shape them. Read more
| XRay | Not Enabled |
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| Edition | 1st |
| Language | English |
| File size | 1.0 MB |
| Page Flip | Enabled |
| Word Wise | Enabled |
| Print length | 135 pages |
| Accessibility | Learn more |
| Screen Reader | Supported |
| Publication date | April 29, 2026 |
| Enhanced typesetting | Enabled |
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